Privacy Policy

This website is owned and operated by ACT Medical Ltd. We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it.  This Privacy Policy applies to information we collect through our Sites (as defined below), and also to information we collect through direct communication with you, such as email.  

This policy describes the type of information we collect from you and/or that you may provide us when you visit and/or use this website and/or any of our mobile applications (individually or collectively, “Sites”), as well as when you communicate with us by email or other direct means.  “You/your/user(s)” means you as a user of our Sites or as a contact of ACT Medical Ltd.

By accessing the Sites, or by communicating with us electronically, you acknowledge this Privacy Policy and agree to be bound by its terms. If you have any questions or wish to opt out of all contact from ACT Medical, please email us at hello@actmedical.co.uk. If at any time you do not agree to this Privacy Policy, please do not use the Sites or provide us with any personal information.

We reserve the right to change or update this Privacy Policy by posting such changes to the Sites or emailing you notice of the changes. Amendments will be posted at this URL and will be effective when posted. You can tell if this Privacy Policy has changed by checking the last modified date at the end of this Privacy Policy. Your continued use of the Sites or continued communication with us following any changes constitutes your acceptance thereof.

Information We Collect

1. Information Collected Through Our Website

We do not store personal information on this website. When you contact us via a form, any information you choose to disclose is sent directly to us to assist in answering your request.

2. Information Collected Through Email or Direct Communication

If you email ACT Medical Ltd directly—whether via a website form, by using our published contact details, or through an introduction from a third party—we may store the contact details contained in that communication. This may include:

    • Name

    • Job title

    • Organisation

    • Email address

    • Telephone number (if provided)

    • The contents of your message

We store this information solely for legitimate business purposes, such as responding to your enquiries, maintaining ongoing dialogue, or conducting routine B2B communication. We do not use such information for consumer marketing, nor do we add it to general marketing distribution lists unless you explicitly opt in.

3. Information Obtained from Publicly Available Sources

In the course of our business activities, particularly when engaging with healthcare organisations and industry professionals, we may collect and store professional contact information that is publicly available (for example, organisation websites, publicly listed directories, or conference materials). This information is used exclusively for B2B communication relevant to our services.

How We Use Your Information

We may use the information we collect to:

    • Communicate with you in accordance with your request or professional role

    • Respond to your enquiries or engage in ongoing professional discussions

    • Improve this Site and customise your visit

    • Maintain appropriate records of business communications

    • Compile and analyse trends relevant to our business

We do not:

    • Sell personal information

    • Transfer personal information to third parties for marketing purposes

    • Use your contact details for email marketing without your consent

Data Protection and Security

Wherever your personal information may be held within ACT Medical Ltd or on its behalf, we intend to take reasonable and appropriate steps to protect it from unauthorised access or disclosure. Access is limited to personnel who require it for legitimate business functions.

Your Rights

You may contact us at any time to:

    • Request access to the personal data we hold about you

    • Ask us to correct inaccurate information

    • Request deletion of your data where retention is not required

    • Object to or restrict processing of your data for legitimate interests

    • Opt out of all future communication

Please email hello@actmedical.co.uk for all such requests.

DATE LAST MODIFIED: 14th November, 2025